Sunday, April 13, 2014

My Experience with Scope Creep

This weeks reading introduced us to a concept known as Scope Creep.  Scope Creep is “the natural tendency of the client, as well as project team members, to try to improve the project’s output as the project progresses.” (Portny) Scope Creep asks for change in the project without following the proper planning steps and thus is not guaranteed to receive the resources need to succeed.  Avoiding scope creep is nearly impossible, but project managers need to understand its there, plan for it, monitor it, and hopefully control it, thus reducing some of the damage it causes.
About four years ago, the middle school that I am a teacher at was named a Priority school, meaning that our state test scores and other factors like attendance fell to the bottom 10% of the state. We received a large grant of money from the state that was intended to turn our school around.  All along with this funding, the school also received support in the form of training and supervision of the state.  As part of accepting the grant, our school was asked to find new leadership, meaning the principal of 10 plus years was replace with a first time Principal and a first time vice principal.
Now our school saw great change and growth and was even recognized as one of the most improved middle schools in the state.  But even with all of the school’s success, things weren’t perfect, and teachers we’re feeling the stress.  
Our schools transformation witnessed a heavy amount of Scope Creep.  First of all, the track of leadership was very hard to see and thus made it difficult for the lower level project workers, the teachers, to truly understand their role and how the changes were to take effect.   You would think the school’s principal would be the project manager in a situation like this but his job was not clearly defined.  He had multiple people to answer to, each with their own lists of requests and/or changes that they wanted to see happen.  Since there wasn’t a clear line of communication between the state executives who were implementing the changes, the changes had a different feel and look depending at which priority school you visited.  And since our Principal was answering to different a number of different state executives, what was needed to be done and when was left up to interpretation.  The leadership was so poorly organized, that after the first year, many of those who were in supervisory roles of different regions of schools had to be replaced.
A second challenge of scope creep that we saw in our transformation, was the continuous trainings and seminars that asked teachers to leave the classroom.  Not only were teachers repeatedly asked to attend these training during the school year, thus taking them out of the classroom, but they also asked the teachers to implement the changes and learnings the obtained from the training immediately into their classroom practice routines, which caused those budgetary issues that come when extending project without including a change control system.
The lack of leadership not only caused the school to rework how their resources were to be used, it also frustrated the staff to the point that we saw almost half the school’s staff change within the next 3 years, including new building leadership, with both the principal and vice principal leaving for schools in other districts.
Portny, S. E., Mantel, S. J., Meredith, J. R., Shafer, S. M., Sutton, M. M., & Kramer, B. E. (2008). Project management: Planning, scheduling, and controlling projects. Hoboken, NJ: John Wiley & Sons, Inc.

Saturday, April 5, 2014

Online Tools for Project Managers

As a project manager, we are asked to do so much.  We are asked to complete a schedule, allocate resources, estimate the costs, understand the abilities of our employees and schedule the durations of different activities based on that understanding.  And we do all of this with our client or supervisor keeping a watchful eye over us and making sure that we come under budget.
In order to be successful, the Project manager needs to be able coordinate everything and everyone who is taking part in the production.  One way to do this is through the use of Gantt Charts.  A Gantt chart is a “type of bar chart that displays project activities as bars measured against a horizontal time scale. It is the most popular way of exhibiting sets of related activities in the form of schedules.”(Portny)  One free online tool that can be very helpful is the website smartsheets.com.  SmartSheets allows the PM to  create a Gantt charts that meet the needs of everyone working with the project. “You can customize your chart with conditional formatting to highlight team members' tasks or indicate status levels with different colors. Your team or clients will instantly "get it" and understand the tasks and related dependencies.”(SmartSheet) Not only does this website give the Project Manager the ability to build Gantt charts to plan out a project, by inviting all team to join, the site allow multiple opportunities for team members to collaborate with others and makes it easy for them to share files.   Include the web forums and mobile apps they offer, and Smart Sheets provides project managers with a single place for team members to look and understand where their at any point during the project.
One of the real problems that project managers have to deal with is their ability to work with the schedules of every team member.  A free online tool that helps Project Managers with this is Doodle.com.  Doodle.com is an online app that allows the Project manager to schedule with several people working on a variety of different platforms.  Doodle.com cooperates with calenders such as gmail, yahoo, and even Macintoshish’s Ical, and thus allows the Project manager to schedule meetings and any other calender activity with the easy of a mouse click, regardless of the phone, tablet or computer that the team member is working with. “Doodle radically simplifies the process of scheduling events, whether they’re board or team meetings, dinners with friends, reunions, weekend trips, or anything else.” (Doodle)





About Doodle http://doodle.com/en/, retrieved 4/01/14 from http://doodle.com/en/about-doodle

Product Tours - Gnatt Charts, smartsheet.com, retrieved 4/01/14 from  http://www.smartsheet.com/product-tour/gantt-charts

Portny, S. E., Mantel, S. J., Meredith, J. R., Shafer, S. M., Sutton, M. M., & Kramer, B. E. (2008). Project management: Planning, scheduling, and controlling projects. Hoboken, NJ: John Wiley & Sons, Inc.